Last Updated: April 14, 2025
TechResolv LLC (“we,” “us,” or “our”) owns and operates maineraffle.com, including any subdomains (the “Website”), as a product called Maine Raffle. The Website provides a platform for non-profit organizations to sell raffle tickets online, operating as a payment management system approved by the Maine Gambling Control Unit. We are committed to protecting your privacy and ensuring transparency about how we collect, use, share, and protect your personal information. This Privacy Policy explains our practices regarding information collected through the Website, including during the checkout process, via IP addresses, GPS location, third-party login integrations, payment processors, and our third-party partner, AgeChecker.Net, for age and location verification.
1. Information We Collect
We collect the following types of information:
- Personal Information Provided by You: When you participate in a raffle, make a purchase, create an account, or log in, we collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment processors)
- Any additional information you provide during the checkout process.
- Login credentials or profile data if you use third-party platforms like Google to log in.
- Age and Location Verification Data: To comply with Maine raffle laws, we collect:
- Information required to verify your age and location, such as date of birth or government-issued ID details, which may be shared with AgeChecker.Net.
- IP address and/or GPS location data to confirm your geographic location.
- Automatically Collected Information: When you visit our Website, we may collect:
- Device information (e.g., browser type, operating system, device type).
- Usage data (e.g., pages visited, time spent on the Website, click patterns).
- Cookies and similar tracking technologies (see Section 5 below).
- Third-Party Collected Information:
- AgeChecker.Net may collect additional information to verify your age and location, such as ID scans or other verification data, subject to their privacy policy (https://agechecker.net/privacy).
- Third-party login platforms (e.g., Google) may collect data per their privacy policies when you use their services to log in.
- Third-party payment processors (e.g., Stripe, Square, PayPal) collect payment-related data directly, subject to their respective privacy policies.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Operate the Raffle Platform:
- Process raffle ticket purchases for non-profits using our approved payment management system.
- Verify your eligibility to participate in raffles (e.g., age and location compliance with Maine laws).
- Facilitate secure logins via third-party platforms like Google.
- Process payments through third-party processors like Stripe, Square, or PayPal.
- Communicate with you about your account, ticket purchases, or winnings.
- To Comply with Legal Requirements:
- Ensure compliance with Maine raffle laws, Maine Gambling Control Unit regulations, and other laws, including COPPA (see Section 10).
- Share necessary data with AgeChecker.Net for age and location verification.
- To Improve Our Services:
- Analyze usage patterns to enhance Website functionality and user experience.
- Personalize content or offers based on your preferences (where permitted).
- For Security and Fraud Prevention:
- Detect and prevent fraudulent activities or unauthorized access.
- Protect the integrity of our raffle platform.
- Marketing and Promotions:
- By participating in a raffle, you consent to receive marketing and promotional communications, such as emails or notifications about future raffles, non-profit campaigns, or offers.
- You can opt out of these communications at any time (see Section 8).
3. How We Share Your Information
We share your information only as necessary and with the following parties:
- Non-Profit Partners: Limited information may be shared with the non-profit organization conducting the raffle to fulfill raffle obligations, such as winner notifications, in compliance with Maine laws and Maine Gambling Control Unit regulations.
- AgeChecker.Net: We share certain personal information (e.g., name, date of birth, address, or ID details) with AgeChecker.Net to verify your age and location. They may collect additional data directly, subject to their privacy policy (https://agechecker.net/privacy).
- Third-Party Login Platforms: If you log in using Google or similar platforms, we share limited data (e.g., email, profile information) to authenticate your account, per their privacy policies.
- Payment Processors: We share payment-related information with trusted processors like Stripe, Square, and PayPal to complete transactions. These providers are contractually obligated to protect your data.
- Service Providers: We work with other third parties, such as hosting providers and analytics tools, to operate the Website. These providers use your data only for the services they provide.
- Legal Compliance: We may disclose your information if required by law, such as to comply with Maine raffle regulations, Maine Gambling Control Unit requirements, or a court order, or to protect our legal rights.
- Business Transfers: If TechResolv LLC is involved in a merger, acquisition, or sale, your information may be transferred, but we will notify you of changes in how your data is handled.
4. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal retention requirements (e.g., Maine raffle compliance records).
- Opt-Out: Unsubscribe from marketing and promotional communications or opt out of certain data collection (e.g., non-essential cookies).
To exercise these rights, contact us at [email protected]. We will respond within the timeframes required by applicable law.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze Website performance, and deliver personalized content. You can manage your cookie preferences through your browser settings or our cookie consent tool (if applicable). Essential cookies required for Website functionality, including logins and payments, cannot be disabled.
6. Data Security
We implement industry-standard security measures, such as encryption and secure servers, to protect your personal information. However, no online platform can guarantee absolute security. Please notify us immediately at [email protected] if you suspect unauthorized access to your account.
7. Third-Party Links
Our Website integrates with third-party services like Google, Stripe, Square, PayPal, and AgeChecker.Net, and may contain links to their websites. We are not responsible for their privacy practices. Please review their privacy policies, including AgeChecker.Net’s at https://agechecker.net/privacy, before providing personal information.
8. Marketing Communications
By participating in a raffle, you consent to receive marketing and promotional communications, such as emails or notifications about future raffles, non-profit campaigns, or offers. You can opt out at any time by clicking the “unsubscribe” link in any marketing email or contacting us at [email protected].
9. International Users
Our Website is hosted in the United States and is intended for users in Maine, USA. If you access the Website from outside the USA, your data may be transferred to and processed in the USA, where data protection laws may differ from your jurisdiction.
10. Children’s Privacy
Our Website is intended for individuals aged 19 and older, as required by Maine raffle laws. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from anyone under the age of 13. If you believe we have collected data from a child under 13, please contact us at [email protected], and we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Website or via email. The “Last Updated” date indicates when the policy was last revised.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
TechResolv LLC
[email protected] (mailto:[email protected])